We’ve all heard horror stories of online scams, but few are as insidious and dangerous as the social engineering scam. These security threats are designed to manipulate unsuspecting victims into giving away sensitive information, such as passwords and credit card numbers. Social engineering techniques range from phishing emails to impersonation to malicious software. They are one of the costliest forms of cybercrime. Let’s look at the common tactics used by social engineering scammers, warning signs of an attack, prevention strategies, and security tips that can help keep you safe.

 

 

Unknown caller on a smartphone could be an attack

Common Social Engineering Tactics

 

 

Social engineering tactics have become increasingly sophisticated in recent years. Bad actors may use various methods to target victims, including phishing emails, pretending to be a government official or employee of a company, or even creating fake websites or social media accounts. They may also steal personal information from email addresses and social security numbers through malicious software, remote access, and other malicious techniques. To avoid a business email compromise (BEC) attack, it is important to be aware of the common tactics used by social engineering scammers.

 

 

Phishing Emails

 

 

A Phishing attack is a common social engineering attack that tricks unsuspecting users. These malicious emails appear to come from a legitimate source, like a bank or government agency and often contain links that lead to malicious websites or download malware onto your device. There are also spear phishing attacks that are similar to phishing attacks, but they are more focused on one victim or organization. To protect yourself from falling victim to phishing scams, it’s important to be aware of the warning signs:

 

 

  • Emails from unknown sources.
  • Requests for personal information such as passwords or credit card numbers.
  • Offers free services or gifts that require payment information.
  • Attempts to remotely access computers without permission.

 

 

If you receive a suspicious email, do not click on any links or open any attachments. Verify that the email is legitimate by checking the sender’s address and researching the organization online. If you’re unsure about an email, delete it and report it as spam. Additionally, ensure your computer security software is up-to-date to protect against malicious software. By remaining vigilant against phishing emails, you can avoid becoming a scam victim.

 

 

Vishing/Smishing

 

 

Vishing (voice phishing) and smishing (SMS phishing) are two common social engineering scams. Both methods involve criminals sending messages via phone or text to trick victims into giving up sensitive information. Vishing is a phone scam typically involving a caller pretending to be from a legitimate company, government agency, or other organization to get potential victims to provide their credit card details, login credentials, or other personal information. Smishing is the same concept, but it takes place over SMS messages instead of phone calls and tries to trick potential victims by sending text messages that appear to be from legitimate sources.

 

 

Impersonation/Posing as a Government Official or Bank Employee

 

 

Impersonation or posing as a government official is among the oldest social engineering scams. With it, bad actors attempt to get victims to divulge personal information, including passwords and credit card details, by pretending to be an official from a government agency or other organization. This attack is often used with phishing emails and other online scams to trick unsuspecting victims into clicking malicious links or providing sensitive information.

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This attack has also been used by hackers contacting potential victims posing as a bank manager to get them to provide bank account and financial details. People must remember that banks and government agencies will never contact individuals asking them for personal information via email, phone, or text message. If you ever receive a call from someone claiming to be from a bank or other organization, hang up immediately and contact the organization directly using the contact information listed on their official website.

 

 

Movie Downloads and Gift Card Scams

 

 

Movie downloads and gift card scams are common social engineering attacks that bad actors use to scam people out of their hard-earned money. In these scams, the scammers typically impersonate a legitimate business or government agency and contact victims via email or social media sites asking them to purchase an online movie download or gift card. They then ask victims to provide their login credentials, credit card information, social security numbers, email addresses, and other personal data to gain access to the download or gift cards.

 

 

 

Red flags to beware of  that a social engineering attack is happening

Social Engineering Attack Red Flags

 

 

Social engineering attacks are becoming increasingly common, with bad actors exploiting people’s trust to access sensitive information. It is important to be aware of the warning signs of a social engineering attack to protect yourself and your business.

 

 

  • Unsolicited contact: If you receive an email, phone call, text message, or other communication from someone you do not know claiming to be from a company or government agency, it is likely a scam.
  • Requests for personal information: Any request for personal information, such as your login credentials, credit card details, social security number, etc., should be treated with suspicion.
  • Requests for money: It is almost certainly a scam if someone asks for money or gift cards.
  • Sense of urgency: Scammers often pressure victims to take action quickly to avoid missing out on an opportunity or suffering some consequence.
  • Suspicious links or downloads: Do not click on any suspicious links or download files from unknown sources.
  • Lack of contact information: Legitimate organizations will provide contact information if you need additional help or have any questions. Suppose the person contacting you cannot provide any contact information. In that case, it is a red flag that you may be dealing with a scammer.
  • Poor grammar and spelling: Scammers often use poor grammar and spelling in their emails or other communications. This should be taken as another sign that the message may not be legitimate.
  • Suspicious email address: Look closely at the sender’s email address. If it is not from the business’s domain or looks spoofed, it could be a sign that the email is not legitimate.

 

 

Group of team with thumbs up after a cybersecurity training session

Protecting Yourself from Social Engineering Attacks

 

 

Social engineering attacks can be difficult to spot, so it is important to use caution when dealing with unknown people or organizations. Here are some tips for protecting yourself and your business:

 

 

  • Use strong passwords: Make sure to use complex passwords that are difficult to guess.
  •  Install anti-virus software: Installing antivirus and antimalware software can help to protect your devices from malicious software and other attacks. 
  • Be careful with emails: Be wary of any emails you receive, especially those requesting personal information or money. Verify the sender’s identity before responding and never click on links or download files from unknown sources.
  • Stay informed: Keep current on the latest scams, news, and security trends. Staying informed will help you recognize suspicious activities to protect yourself and your business.
  • Trust your gut: If something seems too good to be true, it probably is. Listen to that inner voice telling you something isn’t right, and don’t take risks with your security.
  • Email protection software: It does exactly what it says. It helps protect your email accounts from phishing, malware, and other threats.
  • Security awareness training: The human element is the weakest link in any security program. To avoid human error, ensure your employees know the common social engineering tactics and how to recognize and protect against them. A little training and common sense go a long way.
  • Don’t give out personal information: Never provide your personal information or login credentials to anyone via email or social media.
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By taking the time to understand the warning signs of a social engineering attack, you can significantly reduce the chances of becoming a victim. Investing in cyber security solutions such as firewalls, antivirus software, and secure web browsers can also help protect your business from malicious attacks. It is also important to ensure that all employees are educated about the risks of social engineering scams and how to spot them.

 

 

Wrapping Up

 

 

Social engineering threats can devastate businesses, with some reports estimating losses in the tens of billions of dollars annually. Fortunately, there are steps you can take to protect yourself and your business from these types of attacks. Regularly monitor activity from business email accounts for suspicious requests and be aware of current social media threats. Invest in antivirus software and use strong passwords that are changed regularly. Be sure to educate employees on warning signs of potential scams and remind them never to share personal information or login credentials with anyone they do not know. Lastly, contact government agencies or local authorities immediately if you receive a suspicious email or request. Taking these precautions can help protect your business against social engineering scams and keep your data safe.